Volkswagen Group Singapore - Aftersales
3rd Party Accident Claims Service
3rd Party Accident Claims Service
Volkswagen Group Singapore provides a hassle-free Third Party Accident Claims Repair Service that helps customers manage accident repairs when another party is at fault.
Our team handles the repair process from start to finish, including liaison with the third-party insurer, vehicle assessment, repair management, and claims administration, allowing customers to get back on the road with minimal inconvenience.
Benefits
- Free courtesy car
- Free vehicle towing
- Free taxi voucher
- NTUC voucher worth $150
- Complimentary vehicle polishing
Terms & Conditions
Insurance Claim Handling
- VGS liaises directly with the third-party insurer on the customer's behalf.
- Professional assistance throughout the claims process.
- No-obligation accident claim advice available.
- Customers may qualify for repairs with no upfront repair cost if the third-party claim is successfully assessed and approved by the insurer.
Workmanship & Warranty
- Advanced repair technology
- Manufacturer repair standards
- Certified and skilled technicians
- Premium Axalta® paint system
- 5-year workmanship warranty
Discount Validity Period
This promotion is valid till 31st Dec 2026
General Terms & Conditions
- Repair acceptance, insurance claims, and voucher redemption are subject to vehicle assessment and eligibility requirements.
- Third-party claim eligibility is subject to the insurer's assessment and approval.
- VGS will liaise directly with the third-party insurer on your behalf.
- A Volkswagen Group courtesy car will be provided only upon approval of the insurance claim.
- VGS reserves the right to assess the vehicle's condition prior to the commencement of repairs.
- Available for passenger cars only.
- Voucher redemption is subject to availability.
- Limited to one (1) voucher redemption per repair transaction. Where multiple promotional sources are claimed for the same repair transaction, only one incentive will be awarded. Priority will be given to the first promotional source declared or presented at the time the repair case is opened. This promotion is not valid in conjunction with any other voucher, offer, or promotion.
- Volkswagen Group Singapore reserves the right to amend, modify, suspend, or terminate this promotion and its terms and conditions at any time without prior notice. In the event of any dispute, Volkswagen Group Singapore's decision shall be final.