Volkswagen Group Singapore - Aftersales
Health Check
Health Check
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Joined the Volkswagen family with a pre-owned vehicle? Or has it been a while since your last service? Give your vehicle the care it deserves with our comprehensive 24-point health check.
We have enhanced our 24-Point Vehicle Health Check to give customers even greater confidence, transparency, and peace of mind—covering safety, performance, and overall vehicle condition in one comprehensive inspection.
What’s Included in the 24-Point Health Check
Our trained technicians conduct a thorough assessment across four key areas:
- On-board diagnostic test
- Is the vehicle modified and/or show TD1
- Visual inspection of vehicle glass surfaces for chips or cracks
- Visual inspection of Body Panels/Moldings/Front & Rear Bumper
- Jack / Tool Kit: Present
- All lightings / horn systems functional check
- Washer & Wiper system functional check
- Brake system functional check: No abnormal Leaks / Damage
- Brake pads
- Tyre wear pattern/depth of tread (including spare tyre)
- Anti-theft lock nut opener (if applicable)
- Tyre puncture set
- Battery / Alternator condition
- Engine condition: No abnormal Noise/Odor/Leaks
- Engine compartment condition: No abnormal Noise/Leaks/Damage
- Transmission condition: No abnormal Noise/Leaks/Damage
- Steering System: No abnormal Noise/Leaks/Damage
- Suspension System: Condition/No Leaks/Damage
- Cooling System: Condition/No Leaks/Damage
- Fuel System: Condition/No Leaks/Damage
- Exhaust System: Condition/No Leaks/Damage
- Air Conditioning System: Condition/No abnormal Noise/Leaks
- Overall Vehicle Underside: Condition/No Leaks/Damage
- Test Drive
Why It Matters to Customers
- Early detection of potential issues before they escalate
- Clear, transparent reporting with measurable wear indicators
- Improved safety and reliability for daily driving and long trips
- Better long-term ownership experience and cost control
How to Redeem Your Digital Voucher
To Book Your Appointment:
After purchasing your voucher, please contact your service advisor or call our hotline at 6305 7299. Do ensure that you have your invoice number ready when booking your appointment.
Terms & Conditions
- This 24-point vehicle health check is designed to assess the general condition of the vehicle and identify potential issues or maintenance requirements. It includes visual inspections, diagnostic scans, and basic tests as determined by the Company.
- This 24-point health check does not include any repairs, replacements, or maintenance services. It is solely intended to provide a preliminary assessment of the vehicle's condition.
- This 24-point vehicle health check is provided "as is" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- The Company does not assume responsibility for any repairs or replacements that may be necessary based on the health check report. Customers are solely responsible for any decisions regarding repairs or replacements.
- Volkswagen Group Singapore reserves the right to amend the terms and conditions without prior notice.
- Volkswagen Group Singapore reserves the right to make the final decision on all matters related to this programme.
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